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frequently asked questions
Below are the answers to some of my most commonly asked questions. If you don't find the information you're looking for, please don't hesitate to get in touch, either by using my contact me page or by emailing directly at hello@laurahartleyphotography.co.uk and I'll be delighted to help!
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As well as the edited photos you provide, can I see all the other, unedited, photos that you took please?I get asked this question quite a lot and I completely understand why - it's only natural to want to see the photos that I didn't select, to make sure I didn't miss any good ones! Please be assured however that I never place a limit on the number of edited photos that I provide to you and I will always include absolutely all the nice shots. If in doubt, I will always choose to include a shot rather than discard it as I'd never want you to miss out! The files that get deleted will either be duplicates of ones already provided (as I often take up to 10 photos per second), blinking or unflattering expressions, or simply that I'm not happy with the photo for technical reasons and it doesn't meet my high standards. Additionally, the photos are taken in RAW format which requires specialist software to open and view, so to even to convert the photos into jpegs and then transfer them over would require a significant amount of extra work (even with no editing involved).
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Which days are you available? How far in advance do I need to book?I'm available 7 days a week, though my weekend slots are limited and do get booked up quite far in advance - often by a few months during peak periods. My weekday dates are usually only booked up a few weeks in advance, but please note these are mostly term time only, with limited availability during school holidays.
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I've booked an outdoor photo shoot with you and it's forecast to rain - what happens now?I've come to accept that occasional rain is just part of the adventure with outdoor photography here in England! Thankfully, more than 90% of my sessions go ahead without any rain at all. If the forecast is wet, I'll work with you to find a new date as soon as possible (or we can still go ahead if you are up for some puddle jumping!). For full details about weather conditions, please check out my "What to Expect" page.
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I'd like to book a photo shoot - what happens next?Great! Please get in touch using the Contact Me page to book a date. Please note a deposit of £50 is payable to secure the booking, with the remaining balance due on or before the day of the photo shoot. If booking a shoot then please also make sure to check out my "What to Expect" page for lots of information you will hopefully find helpful.
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Do you do gift vouchers?I do - please see my gift voucher page for details. Both eGift vouchers and physical vouchers are available to purchase.
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Tell me a bit about yourself please!Hi, I'm Laura! Before taking up photography full time, I was a primary school teacher and SENCO. After a career break while my two children were little, I started up my business in 2013 as I love interacting with children through my photography and meeting new families is my favourite part of this job. I take a relaxed and friendly approach to my work, so if you have any questions or need more information, feel free to get in touch!
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Are you DBS checked?Of course! I am happy to share my DBS certificate with any clients who would like to see it.
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What types of photography are you available for?As well as family and newborn photography, I also do marketing photography for schools and nurseries, as well as photography for other local businesses. Some of the projects I have done include marketing sessions for restaurants, bespoke furniture designers, landscape photography for a website, headshots and property photography for holiday home marketing materials. If you have something in mind then please do feel free to get in touch to see how I might be able to help you out with your photographic requirements. Please note that I am not available for wedding photography.
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Which areas do you cover?I'm happy to travel to a wide range of areas in North and West Yorkshire including: Skipton, Craven and the surrounding areas up into the Yorkshire Dales such as Settle and Grassington Ilkley, Addingham, Otley and Burley in Wharfedale Silsden, Steeton, Cross Hills, Haworth and Keighley North Leeds, including areas such as Bramhope, Horsforth, Guiseley, Alwoodley and Roundhay Harrogate and its surrounding villages Halifax, Hebden Bridge and Sowerby Bridge Bradford, Saltaire, Bingley and Shipley
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How do I get my photos? Can I buy my prints through you?As part of the fixed price for the photo shoot you will receive the digital files of all the best photos, carefully edited and in a password protected online gallery, from where you can download them for your unlimited personal use so that you can get them printed anywhere you like. Friends and family can also download their own copies if you'd like at no extra cost - simply send the link and password to anyone you'd like to have access to the gallery. If you'd like to purchase your prints through me then yes, you can, but you absolutely don't have to! Most of my clients choose to order prints themselves and I'm always happy to make recommendations for places that I use personally.
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Help! I've booked a photo shoot with you for my child but they're poorly. Can I reschedule?Don't worry! As a mum myself I understand that children get ill, often at the most inconvenient times! Just get in touch with me as soon as possible and let me know so we can reschedule to a later date at no additional cost.
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